Collection of Information about Visitors
The Website routinely collects information about Visitors. Information is obtained in various ways, including the following examples: (1) pages or pop-ups where Visitors enter information, (2) orders for products or services from Visitors, (3) email inquiries, (4) telephone, mail or other communication with the Website, (5) Visitor interaction with banners, pop-ups or Website advertisers, (6) surveys, (7) registrations, (8) recognition of the IP Address of the device, such as the Visitor's computer, which is connected to the Website, and (9) cookies, which are discussed further immediately below.
Examples of Collected Information
Information collected by the Website includes the following examples: (1) information entered by Visitors, including name, address, telephone number and email address, (2) information about Visitors and Visitors' computers which is collected electronically by the Website, (3) the same information collected about Visitors may be collected from someone such as a friend to whom Visitors send emails from this Website, or to whom Visitors send the URL or a page of the Website, and (4) credit card information.
Using and Disclosing Collected Information
Credit card numbers, CVS (back of the card) numbers and expiration dates provided by Visitors are never revealed by the Website to anyone except to processing agencies and/or law enforcement authorities and/or in connection with fraud investigations and litigation. Otherwise, collected information may be used for commercial solicitation and/or general marketing and/or other commercial purposes by the Website. Collected information may be combined and/or compared with other information collected from other websites and/or elsewhere. Collected information may be used to create other information about Visitors and about others, such as behavioral profiles and buying habits. Collected information may be disclosed to and shared with outside third parties for all of the same purposes. In addition, the Website will disclose information when required by law, or if the Website believes that such disclosure is warranted to:
1) Conform to the edicts of the law or comply with legal process served on the Website;
2) Protect and defend the rights or property of the Website, or Visitors to the Website;
3) Identify persons who may be violating the law, the rights of third parties, or otherwise misusing the Website;
4) Cooperate with the investigations of purported unlawful activities.
Interaction with Other Websites
If Visitors click on banners and/or pop-ups and/or hyperlinked advertising from the Website, they must assume that information is being collected about them, and the Website is not responsible for the use of information collected. Also, the Website is not responsible for the content of the landing pages and/or websites to which Visitors are linked.
Bulletin Boards and Public Forums
Visitors who use any site providing bulletin boards or other public forums, such as chat rooms, should be aware that the Website does not monitor these services. The Website does not protect Visitors in any manner regarding information Visitors post publicly and/or share with anyone else, including information about the Website's products and/or services.
Security and Transfers
The Website uses reasonable precautions to keep its information secure. The Website reserves the right to transfer all its information in connection with the sale of all or part of its business, capital stock or assets. The Website is not responsible for any breach of security or for any actions of any third parties that receive the information. The Website is not responsible for such third party privacy policies or how they treat information about their users.
As an added benefit to Visitors, the Website may send e-mail newsletters to Visitors who are opted in to receive them. Whether Visitors want to receive these newsletters is their choice and Visitors may stop the arrival of these newsletters at any time by removing their e-mail addresses by following the instructions on the e-mails they receive.
Your Satisfaction is 100% Guaranteed. If you are dissatisfied with your Up N' Go Cushion for any reason, simply let us know within 30 days and follow the easy steps below.
Please do not accept damaged cartons. If you receive a shipment with damaged cartons, refuse delivery (noting the reason for refusal) and immediately contact our customer service by email at email@example.com. All other returns must be authorized by Up N’ Go Cushion in advance and may be subject to a 25% restocking fee depending on the condition of the return.
All returns must have a return authorization number (provided via email by Up N' Go Cushion) affixed to each carton and be returned freight prepaid. Without this number, return shipments will be refused. Merchandise must be returned no later than 30 days from the date the RA# was issued and must be returned in an unused and sellable condition.
We suggest you ship returns to Up N' Go Cushion via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail). Along with your return, be sure to include the following: 1. Your RA#, order number, your complete name, address, and billing phone or email address 2. A detailed explanation regarding your reason for returning the item(s) 3. Information about whether you would like a refund or a replacement
Once your return is received, it will be processed within 10 business days. Up N' Go Cushion will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment for the full purchase price of your order excluding shipping and handling and any separate fees. Credit will be issued within 5-7 business days of receiving your returned item.
Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement.
Terms & Conditions
Use Of The Website
By accessing the website, you warrant and represent to Up N’ Go Cushion. (referred to as “website owner”) that you are legally entitled to do so and to make use of information made available via the website.
Trademarks & Copyright
The trademarks, copyrights, names, logos, and service marks (collectively “trademarks & copyrights”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademarks & copyrights without the prior written permission of the website owner. Any unauthorized use of trademarks & copyrights will be subject to legal action.
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law, or residual) regarding the website. However, if expressed on the website, the website owner may offer warrantees or guarantees on products delivered.
Once credit card information is entered, the website owner may present additional offers to you. Affirmative answers to each of these additional offers presented will result in the modification of the original order and the charging of your credit card for the total amount of products or services accepted by you during this process. A confirmation page with the complete order (including additional offers) will be displayed. Hitting the “Back” button of your browser during the ordering process may reset your order to the initial offer presented on the website.
Disclaimer Of Liability
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect, or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict Of Terms
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Use of this website shall in all respects be governed by the laws of the state Kansas, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Kansas courts located in Essex County, Kansas, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
A. Before using your Up N' Go Cushion for the first time please refer to the included instruction manual or download here.
Q. How does the Up N' Go Cushion work?
A. Up N' Go Cushion's Lift Gauge Setting compresses as you sit (NOTE: If it doesn't lower easily when you sit, re-adjust the Lift Gauge Setting). To get up, simply lean forward and push off with your arms and legs. Up N' Go Cushion's Lift Gauge Setting decompresses giving you the lift you need!
Q. Will Up N' Go Cushion replace my lift chair?
A. No, Up N' Go Cushion is intented for individuals needing assistance as they stand up but still require the user to initiate this movement. Please be advised Up N' Go Cushion cannot solely lift the individual from a seated position.
Q. Who is the Up N' Go Cushion designed for?
A. Up N' Go Cushion is for anyone that with or without a walking aid can walk freely on their own. Once standing you should be able to move safely around the house. We do not recommend the Up N’ Go Cushion for people under 5ft or weigh less than 80 lbs.
Q. What are the dimensions and weight?
A. Up N' Go cushion is 18 inches long by 16 inches wide by 3.5 inches high. It weights approximately 7lbs.
Q. Is there a weight limit?
A. Up N' Go Cushion is designed to assist individuals up to 300lbs.
Q. Where does the Up N' Go Cushion ship from?
A. We are a US based company. All Up N' Go Cushions ship from our warehouse in Edgerton, Kansas.
Q. How long will it take to receive the Up N' Go Cushion?
A. You should receive your order within 4-6 days of placing an order depending on your location.
Q. Can the Up N' Go Cushion be used on soft seating surfaces (i.e. sofa, recliners...etc.)
A. Yes, the Up N' Go Cushion can be used on most recliners, sofas, arm chairs and more.
Q. Can I use my Up N' Go Cushion in the car?
A. Passengers may benefit from using the Up N' Go Cushion in the car. However, this item does not swivel. Please be cautious when using to get up from a vehicle. Drivers of a vehicle should NOT use the Up N' Go Cushion.
Q. Is the cover machine washable?
A. Yes, the water resistant cover is machine washable. Please refer to the instructions for more details.